Privacy Policy

1. Introduction

Welcome to FinanceConf ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lp-crm.ru (the "Site") and purchase our financial education products and services.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account on the Site
• Make a purchase or place an order
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact us via email, phone, or contact forms
• Engage with our customer support services

The personal information we collect may include:

• Full name and contact information (email address, phone number, mailing address)
• Billing and payment information (credit card details, billing address)
• Account credentials (username, password)
• Company name and job title (for business accounts)
• Purchase history and preferences
• Communication preferences and marketing opt-ins
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Referring URLs and pages visited
• Date and time stamps of visits
• Clickstream data and navigation patterns
• Cookie identifiers and similar tracking technologies

2.3 Third-Party Data

We may receive information about you from third-party sources, such as:

• Social media platforms (when you connect your social media account)
• Marketing and analytics partners
• Payment processors and financial institutions
• Public databases and data enrichment services

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Transactions: To process your orders, manage payments, prevent fraud, and fulfill your purchases of financial education products and services
• Account Management: To create and manage your account, authenticate your identity, and provide customer support
• Communication: To send you order confirmations, shipping notifications, customer service messages, and respond to your inquiries
• Marketing: To send promotional emails, newsletters, and marketing materials about our products, services, and special offers (with your consent where required)
• Personalization: To customize your experience, recommend products based on your interests, and improve our Site's functionality
• Analytics: To analyze usage patterns, measure marketing campaign effectiveness, and improve our products and services
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests
• Security: To protect against fraud, unauthorized access, and other security threats
• Business Operations: To conduct research, develop new features, and maintain our business operations

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect and store information about your interactions with our Site.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly and enable basic features like page navigation and access to secure areas
• Analytics Cookies: Help us understand how visitors interact with our Site by collecting anonymous information (Google Analytics)
• Advertising Cookies: Used to deliver relevant advertisements and measure ad campaign effectiveness (Facebook Pixel, Google Ads)
• Preference Cookies: Remember your settings and preferences to enhance your user experience

4.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Site. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, including:

• Payment processors (credit card companies, payment gateways)
• Hosting and cloud storage providers
• Email marketing and communication platforms
• Analytics and data analysis services
• Customer support and CRM platforms
• Shipping and fulfillment partners

5.2 Business Transfers

In connection with any merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or legal processes
• Governmental or regulatory requests
• Protection of our legal rights and property
• Investigation of fraud or security issues
• Enforcement of our Terms & Conditions

5.4 With Your Consent

We may share your information with third parties when you have given explicit consent to do so.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data using SSL/TLS technology
• Secure payment processing through PCI-DSS compliant processors
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection and privacy practices
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature of the information and purposes for processing
• Legal and regulatory requirements
• Tax and accounting obligations
• Fraud prevention and security needs
• Dispute resolution and legal claims

When personal information is no longer needed, we securely delete or anonymize it in accordance with applicable data protection laws.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing activities, including direct marketing
• Restriction: Request restriction of processing under certain circumstances
• Withdraw Consent: Withdraw previously given consent for data processing

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within the timeframe required by applicable law.

9. Marketing Communications

We may send you marketing emails about our products, services, promotions, and industry news. You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your communication preferences in your account settings
• Contacting us directly at [email protected]

Please note that even if you opt out of marketing communications, we will still send you transactional and administrative messages related to your purchases and account.

10. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services we integrate with include:

• Google Analytics (analytics and reporting)
• Facebook Business Tools (advertising and analytics)
• Payment processors (transaction processing)
• Social media platforms (sharing and engagement)

11. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our Site, you consent to the transfer of your information to India and other countries where we operate.

We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

FinanceConf
Registration No: 10512878
Address: 11, Hassan Society, Malad, Gangtok - 158918, India
Phone: +23671085350
Email: [email protected]

We will respond to your inquiry within 30 days of receipt.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users (for significant changes)
• Displaying a prominent notice on our Site

Your continued use of the Site after such modifications constitutes acknowledgment and acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

15. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us at [email protected] with "California Privacy Rights" in the subject line.

16. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Legal basis for processing (consent, contract, legitimate interests)
• Rights to access, rectification, erasure, and data portability
• Right to object to processing and automated decision-making
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your personal information includes your consent, performance of a contract, and our legitimate business interests.

17. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in Gangtok, India.